● Legal Documentation
Privacy Policy
Verem Platform, operated by the entity responsible for the VEREM digital entertainment ecosystem, values the privacy of its users and is committed to protecting the personal data collected across its services, including Void (the unified authentication center) and every project and game associated with the platform.
This Privacy Policy describes how we collect, use, store and protect your information, in compliance with applicable international data protection standards, including the General Data Protection Regulation (GDPR) and equivalent frameworks in force across the jurisdictions where our users reside.
1. Definitions
For the purposes of this Policy:
- Platform: all services offered by Verem Platform, including the Void app and other associated projects.
- User: any person who accesses or uses Verem Platform services.
- Personal Data: any information relating to an identified or identifiable natural person.
- Processing: any operation performed with personal data, such as collection, storage, use, transmission or deletion.
2. Data We Collect
2.1 Data provided directly by the user
- Full name or username;
- Email address;
- Password (stored in encrypted form, never in plain text);
- Date of birth (for eligibility verification);
- Optional profile information (avatar, bio).
2.2 Data collected automatically
- IP address and approximate geolocation data;
- Device information (operating system, browser, app version);
- Access logs (date, time, actions taken on the platform);
- Usage and interaction data with games and services;
- Cookies and similar technologies (detailed in Section 8).
2.3 Third-party data
When a user chooses to authenticate through external providers (such as Google or Apple), we may receive basic profile data from those providers, subject to their own privacy policies.
3. Purpose of Processing
We use the collected data for the following purposes:
- Creating and managing the unified Void account;
- Authentication and access control across platform services;
- Personalizing the user experience;
- Account-related communications (email confirmation, password recovery, security notifications);
- User support and troubleshooting;
- Continuous improvement of services through usage analysis;
- Preventing fraud, abuse and violations of the Terms of Use;
- Complying with legal and regulatory obligations.
4. Legal Basis for Processing
The processing of your personal data is carried out based on the following legal grounds, in accordance with applicable data protection laws:
- Performance of a contract: to provide the services requested by the user;
- Consent: for marketing communications and optional features;
- Legitimate interest: for security, fraud prevention and service improvement;
- Compliance with a legal obligation: when required by applicable law or a competent authority.
5. Data Sharing
We do not sell your personal data. We may share it in the following situations:
- Service providers: companies that help us operate the platform (hosting, transactional email, analytics), engaged under confidentiality obligations;
- Ecosystem projects: other Verem Platform games and services you access with your Void account, respecting the permissions granted;
- Legal obligations: when required by applicable law, a court order or a competent government authority;
- Protection of rights: when necessary to protect the rights and safety of the platform or third parties.
6. Storage and Security
Data is stored on servers with professional security standards, including:
- Encryption of data in transit (TLS/HTTPS) and at rest;
- Passwords stored exclusively as hashes (never in plain text);
- Restrictive access controls to production data;
- Continuous monitoring for security and unauthorized access attempts;
- Regular backups to ensure integrity and availability.
Despite the measures adopted, no system is 100% secure. In the event of a security incident affecting your data, we will notify the affected users and the competent authorities within the timeframes required by applicable law.
7. Data Retention
We keep your personal data for as long as necessary for the purposes described in this Policy or for the period required by applicable law. Accounts inactive for more than 24 months may be terminated after prior notice. After an account is closed, the data will be deleted or anonymized, except where a legal retention obligation applies.
8. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep the user's authenticated session active;
- Remember preferences and settings;
- Analyze service usage and performance (analytics);
- Security and fraud prevention.
You can manage cookie settings through your browser. Disabling essential cookies may affect how the services work.
9. Your Privacy Rights
Depending on the data protection laws applicable in your jurisdiction, you may have the following rights regarding your personal data:
- Confirmation and access: to know whether we process your data and to access it;
- Correction: to correct incomplete, inaccurate or outdated data;
- Deletion: to request the deletion of data that is no longer necessary or processed unlawfully;
- Restriction: to request restriction of processing under certain circumstances;
- Portability: to receive your data in a structured, interoperable format;
- Withdrawal of consent: to withdraw consent at any time, without affecting processing carried out beforehand;
- Objection: to object to processing based on legitimate interests or for direct marketing purposes;
- Information: to obtain information about the entities with which we share your data.
To exercise your rights, contact us at: [email protected].
10. International Data Transfers
Verem Platform operates globally and your data may be processed in countries other than your own. When we transfer personal data across jurisdictions, we take appropriate safeguards to ensure that your data is protected in accordance with this Policy and applicable law, including through standard contractual clauses or transfers to jurisdictions recognized as providing an adequate level of protection.
11. Minors
Verem Platform services are intended for users aged 13 or older. We do not knowingly collect personal data from children under 13. If we identify such collection, we will delete the information immediately. Users between 13 and 17 years old must have the consent of their legal guardians.
12. Changes to This Policy
This Policy may be updated periodically. We will notify users of material changes by email or through a notice on the platform. Continued use of the services after notification implies acceptance of the changes.
13. Contact and Data Protection Officer (DPO)
For questions, requests or complaints related to the processing of your personal data:
- Email: [email protected]
- Platform: veremplatform.org
You also have the right to lodge a complaint with the data protection authority competent in your jurisdiction if you believe your rights have been violated.